Girija Sankar Misra, Dr. Nidhi Arora. Public Vs Private Telecom Providers: Comparative Service Quality, Complaint Handling, And Loyalty Intentions In Punjab And Chandigarh. Kavya Setu [Internet]. 2026 Jun. 18 [cited 2026 Oct. 31];2(6):167-75. Available from: https://kavyasetu.com/index.php/j/article/view/407