Relationship between Collection Development Theory and User-Centered Library Services
Keywords:
Collection Development, User-Centered Services, Library Management, User Needs Assessment, Digital Libraries, Open Access, Discovery Tools, Collection Evaluation, Information Behaviour, Inclusive Collections.Abstract
This research paper explores the dynamic relationship between collection development theory and user-centered library services, highlighting how contemporary librarianship increasingly prioritizes user needs, preferences, and behaviours. Traditionally, collection development focused on selecting and maintaining resources based on professional expertise and institutional goals. However, with rapid digital transformation, diverse user populations, and evolving information-seeking practices, libraries have shifted toward participatory, data-driven, and user-centered collection strategies. The research paper examines the core principles of collection development-including selection, evaluation, weeding, acquisition, and preservation-and explains how these principles intersect with user-centered approaches such as needs assessment, personalization, accessibility, and feedback integration.
The research paper also explores the influence of digital technologies on both collection planning and user services, including hybrid collection models, user analytics, discovery tools, open access resources, and digital preservation frameworks. These innovations enhance user engagement by promoting seamless access, customized services, and real-time resource availability. Challenges such as budget constraints, licensing restrictions, diverse user expectations, rapid technological changes, and information overload are also addressed. The research paper concludes that integrating user-centered philosophies into collection development strengthens library relevance, enhances user satisfaction, and supports equitable access to information. It emphasizes the need for continuous assessment, collaborative planning, and evidence-based strategies to maintain responsive, inclusive, and future-ready collections in academic and public libraries.
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Copyright (c) 2025 Kavya Setu
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
